We are sorry about this and we want to help you sort this out asap.
Do drop us an email within 5 working days of receiving your items with the following information:
1. Order Number
2. The faulty's item name
3. Description of the issue
You can drop us an email at firstname.lastname@example.org or whatsapp us at +65 8809 5818. You can also do so via Facebook Message on our Facebook page.